Update on the Transition From Supplies On The Fly to Ed Don

Ed Don, Supplies on the Fly, and Foxtail are in the last few weeks of ironing out all the details for this transition. This is an exciting move that will streamline our supply chain at all levels. Since Supplies on the Fly's business model is drop shipping, and Ed Don's business model is direct deliveries to your store (like Sysco), you will have to adjust your ordering habits slightly.

You will start to see messaging about the transition on Supplies on the Fly as early as next week, preparing you for the transition.

Ordering & Delivery Schedule

• Each Foxtail location will have one order day per week and one delivery day per week; deliveries will arrive 1–2 days after your order day, depending on your location

• Brand-critical items, such as Foxtail’s proprietary cups, bags, and matcha, will now arrive on your truck.

• You’ll also receive Monin syrups and many other items you previously ordered through Supplies on the Fly.

Accounts & Invoicing

• You’ll have a separate Ed Don account to review and pay invoices.

• Think of Ed Don as a secondary Sysco, giving you another delivery day each week. *Because their process differs from Supplies on the Fly, avoid comparing them directly; it can get confusing.

Holiday Hot Cups

• You’ll start ordering holiday cups through Supplies on the Fly in about a week or so, using the current drop-ship/UPS model.

• Once the Ed Don transition is complete, these items will be ordered through Ed Don and arrive on your truck.

Timeline

• Tentative go-live date: November 3rd

• Two live sessions will be held the week before launch. You’ll be able to sign up for one, and recordings of those sessions will be available afterward.

• You’ll receive your Ed Don login after completing your training session.

• Supplies on the Fly will remain active for about 7–10 days after Ed Don goes live.